Player Safety & Wellbeing

98tb's Commitment to
Responsible Gaming

At 98tb, we believe gaming should always be a source of fun — never stress, financial pressure, or harm. Our responsible gaming framework gives every Pakistani player the tools, information, and support needed to stay in control at all times.

21+ Age Minimum
24/7 Support Access
PKR Local Currency
Free All Tools
21+

Strictly 21 and Above — No Exceptions

98tb enforces a strict minimum age policy of 21 years for all registered players. This is not just a platform rule — it reflects our genuine commitment to protecting young people from the potential harms of gambling. Age verification is mandatory during account registration and at the KYC stage. Any account found to belong to a person under 21 will be immediately closed and all funds handled in accordance with our account closure policy. If you are a parent or guardian concerned about underage access, please contact our support team via live chat immediately.

Gaming Is Entertainment — Keep It That Way

98tb has built Pakistan's premier online gaming platform with player wellbeing at its core. Responsible gaming is not an afterthought here — it is woven into every feature, every limit, and every policy we operate under.

98tb operates under an international gaming licence that mandates responsible gaming standards as a condition of continued operation. Our tools are not optional extras — they are a licensed requirement.

For millions of Pakistanis, online gaming is a genuine recreational activity — a way to enjoy cricket betting during PSL season, try their luck on slots, or engage with live casino games from the comfort of home. At 98tb, we want that experience to remain positive, controlled, and well within each player's personal means.

Problem gambling is a real concern, and 98tb takes it seriously. Research consistently shows that a small percentage of gamblers can develop unhealthy patterns — spending more than they can afford, chasing losses, hiding their activity from family members, or prioritising gambling over daily responsibilities. Recognising the early warning signs and taking action quickly can prevent significant harm.

Important: Gambling should never be used as a way to earn income, solve financial problems, or recover money that has already been lost. If you find yourself thinking in these terms, please use our self-exclusion tools or contact our support team right away. Help is always free and always available.

The 98tb responsible gaming framework is built around six core principles: age verification, player-controlled limits, transparent game information, self-exclusion tools, trained support staff, and ongoing education. Every Pakistani player on the platform has full access to all of these tools — free of charge, at any time, from within their account dashboard.

We also encourage players to make use of external resources. International organisations such as GamCare and Gamblers Anonymous offer confidential support for anyone struggling with gambling-related issues. These resources are independent of 98tb and provide a safe space for players who may not feel comfortable reaching out to us directly.

Six Tools Built to Keep You in Control

Every tool below is available free of charge to all registered 98tb players. Access them instantly from your account dashboard — no waiting period, no questions asked.

💰
Deposit Limits

Set a daily, weekly, or monthly deposit cap in PKR directly from your account settings. Once a limit is active, 98tb will automatically decline any deposit attempt that exceeds your chosen threshold — no manual intervention required.

Available Immediately
⏱️
Session Time Limits

Define how long you are allowed to play in a single session. When your time limit is reached, 98tb will display a notification and log you out automatically, giving you a natural break from the gaming environment.

Available Immediately
🔄
Loss Limits

Protect your bankroll by setting a maximum loss limit over any given period. 98tb will stop accepting bets once your defined loss threshold is hit, preventing runaway sessions that go beyond your comfort zone.

Available Immediately
🌙
Cooling-Off Period

Take a short break from 98tb — 24 hours, 7 days, or 30 days — without permanently closing your account. During a cooling-off period, your account is suspended, all marketing communications are paused, and you cannot log in.

Takes Effect Immediately
🚫
Self-Exclusion

If you need a longer break or feel that gambling has become a problem, self-exclusion allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, re-registration is blocked at the technical level.

Takes Effect Immediately
📊
Reality Check Reminders

Enable regular on-screen reminders that show you how long you have been playing and how much you have spent in the current session. A quick reality check at regular intervals helps you make informed decisions about whether to continue.

Configurable

Recognising Problem Gambling Early

Problem gambling can develop gradually. The earlier you recognise these patterns — in yourself or someone close to you — the easier it is to take action before serious harm occurs.

1
Chasing Losses Continuing to gamble in an attempt to recover money that has already been lost, often resulting in larger losses.
2
Spending Beyond Your Means Regularly depositing more PKR than you can comfortably afford, or using money set aside for bills, rent, or food.
3
Hiding Gambling Activity Concealing the amount of time or money spent gaming from family members, friends, or a spouse.
4
Gambling to Escape Problems Using online gaming as a way to cope with stress, anxiety, depression, or other personal difficulties.
5
Unable to Stop or Cut Back Making repeated unsuccessful attempts to reduce the frequency or amount of gambling, or feeling restless when not gaming.
6
Neglecting Responsibilities Missing work, neglecting family duties in Karachi, Lahore, or elsewhere, or losing interest in hobbies previously enjoyed.
7
Borrowing Money to Gamble Taking loans, borrowing from family, or using credit facilities specifically to fund gambling deposits.
8
Preoccupation with Gambling Spending significant time thinking about past gaming sessions, planning future bets, or calculating ways to get more funds to gamble with.

If you recognise any of these signs in yourself: Please use 98tb's self-exclusion or cooling-off tools immediately, or contact our 24/7 support team via live chat. You are not alone — these patterns are recognised medical concerns and professional help is available.

How to Exclude Yourself from 98tb

Self-exclusion is the strongest player protection tool available on the 98tb platform. It takes effect immediately and cannot be reversed during the chosen exclusion period — by design. Here is how to activate it.

During any active self-exclusion period, 98tb will not send you any promotional emails, bonus offers, or gaming communications. If you receive any marketing from us during exclusion, please report it to our support team immediately.

Self-Exclusion Activation Steps

Follow these steps to activate self-exclusion on your 98tb account. The process takes under two minutes and takes effect the moment it is confirmed.

1
Log In to Your 98tb Account

Visit 98tb.net and log in to your registered player account using your credentials. Ensure you are on a secure, private connection before proceeding.

2
Navigate to Responsible Gaming Settings

From your account dashboard, go to Account Settings and select the "Responsible Gaming" section. All player protection tools are located here, including self-exclusion.

3
Select Your Exclusion Duration

Choose from a 6-month exclusion, a 12-month exclusion, a 5-year exclusion, or a permanent exclusion. If in doubt, we recommend choosing permanent exclusion — you can always create a new account fresh when you are ready.

4
Confirm & Receive Acknowledgement

Confirm your selection. Your account will be closed immediately. You will receive a confirmation email from 98tb. Any pending withdrawals of verified funds will be processed within the standard withdrawal timeframe.

5
Alternative: Contact Support Directly

If you are unable to access your account or prefer to speak to someone, contact our 24/7 live chat support team. A trained agent will activate self-exclusion on your behalf immediately, no questions asked.

Set Your Own Boundaries in PKR

All limits on 98tb are player-initiated. You decide how much you deposit, how long you play, and how much you are comfortable losing. The platform enforces whatever boundaries you set — automatically and without exception.

Increasing an existing limit always requires a 24-hour cooling-off period before it takes effect. Decreasing a limit takes effect immediately. This asymmetry is intentional — it protects players who may be in an emotionally heightened state from making impulsive decisions.

📅
Daily Deposit Limit

Set the maximum amount in PKR you can deposit into your 98tb account within any single calendar day. Resets at midnight.

Instant Effect
🗓️
Weekly Deposit Limit

Define a rolling 7-day deposit cap. Useful for players who prefer a weekly budget over a daily one.

Instant Effect
📆
Monthly Deposit Limit

Set a monthly PKR ceiling for all deposits. Ideal for players who receive a monthly salary and want to cap gaming spend at a fixed percentage of income.

Instant Effect
📉
Loss Limit

Prevent your net losses from exceeding a defined PKR amount over any daily, weekly, or monthly period. The platform pauses your gaming automatically once reached.

Instant Effect
Session Time Limit

Cap the maximum length of any individual gaming session. When your session limit is reached, you are logged out and must wait before returning.

Instant Effect

Responsible Gaming — FAQs

No. Once a self-exclusion period has been activated on your 98tb account, it cannot be reversed or shortened during the chosen duration. This is a deliberate safeguard to protect players from making impulsive decisions to return to gaming before they are truly ready. When the exclusion period expires naturally, you will need to contact support to reactivate your account — re-opening is not automatic.

Any verified PKR balance remaining in your 98tb account at the time of self-exclusion will be processed for withdrawal to your registered payment method — JazzCash, EasyPaisa, HBL, UBL, or another approved method — within the standard withdrawal processing window. Bonus funds that have not met wagering requirements will be forfeited as per the 98tb bonus terms. Our support team can answer specific questions about your balance via live chat.

Age verification at 98tb is a mandatory step in the KYC process. Players are required to submit a valid CNIC or passport copy confirming their date of birth. Our compliance team reviews all KYC submissions, and third-party identity verification services may be engaged for additional checks. Any account where age verification cannot be completed satisfactorily will be suspended pending further documentation. We treat this process with the highest priority.

No. When you reduce any active limit — whether it is a daily, weekly, or monthly deposit limit, a loss limit, or a session time limit — the new lower limit takes effect immediately. There is no waiting period for decreases. However, if you request to increase a limit, a mandatory 24-hour cooling-off period applies before the higher limit becomes active. This asymmetry is a core feature of responsible gaming tool design.

If you are concerned about a family member or friend who you believe may have a gambling problem, please contact our support team via live chat. While 98tb can only take direct action on accounts with the account holder's authorisation, our team can provide guidance and signpost you to appropriate external resources. For urgent situations, organisations like GamCare offer confidential support lines for friends and family of people affected by problem gambling.

Yes. As part of our licensing obligations and our commitment to player welfare, 98tb monitors gameplay patterns for indicators of problem gambling behaviour — such as significantly increased deposit frequency, extended session times, and sustained loss patterns. Where our system or our team identifies a player who may be at risk, we may proactively reach out to offer responsible gaming tools or information. This monitoring is carried out in the best interests of players, not for commercial purposes.

Enjoy Gaming the Right Way — Responsibly

98tb is built for Pakistani players who want a world-class gaming experience with complete peace of mind. Set your limits, use your tools, and play on your own terms.

21+ only. Gambling is for entertainment purposes only. Please use our responsible gaming tools if you need support.